Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Shipping rates are calculated at checkout based on the weight and dimensions of your order. We ship via UPS, USPS, and FedEx within the contiguous United States.

Oversized Items Some products, including unformed window channel pieces, require special packaging due to their length. These items are carefully packaged to prevent damage during transit and may incur additional shipping charges due to dimensional weight.

Local Pickup Local pickup is available in Southern California. Select "Local Pickup" at checkout and we will contact you to arrange a pickup time.

Order Tracking Once your order ships, you will receive a tracking number via email.

Damaged Items  Once your order ships, responsibility for the package transfers to the carrier. Vic's Automotive Window Channeling is not liable for packages lost, damaged, or delayed in transit. If your shipment arrives damaged, please photograph the packaging and contents immediately and contact the carrier to file a claim. Also contact us within 48 hours of delivery — we pack every order carefully and stand behind our parts, and we'll do our best to help resolve the issue.