Refund policy

Return and Refund Policy

Return Requests

Please contact us before sending anything back. Return requests must be authorized in advance. Include your order number, the item you want to return, and the reason for the request.

Unused, Uninstalled Items

Unused items in their original packaging may be eligible for return if requested within 30 days of delivery.

Formed Kits and Pre-Formed Run Channels

Formed kits and pre-formed run channels are made for specific vehicle fitment. They may be eligible for return within 15 days of delivery only if they are unused, uninstalled, not test-fitted, not cut or modified, and still in their original packaging.

Once a formed part has been installed, test-fitted, cut, or modified, it cannot be returned.

Unformed and Straight-Length Parts

Unformed straight-length run channel in original, uncut packaging may be eligible for return within 30 days of delivery.

Cut-to-Length or Custom-Cut Parts

Belt lines (fuzzies and whiskers), division bars, and other parts cut to a requested length cannot be returned once they have been cut.

Damaged, Defective, or Incorrect Orders

Please contact us as soon as possible if your order arrives damaged, defective, or incorrect. Include your order number and clear photos of the product and packaging. Do not send the item back before contacting us.

Approved Returns

Once a return is approved, we’ll provide return instructions and confirm the return-shipping arrangements. Items sent back without authorization may not be accepted.

Refunds

After an approved return is received and inspected, we’ll notify you whether the refund has been approved. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may need additional time to post the refund.

Questions

If you’re unsure whether an item qualifies for a return, contact us before sending it back at vicsautowindowchanneling@gmail.com.